Privacy policy

Effective Date: [19-10-2025]

This Privacy Policy describes how Kreativ Arts Inc (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kreativarts.in (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

 

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from different sources. The details we collect may vary depending on how you interact with us. Along with the specific purposes described below, we may also use your information to: stay in touch with you, deliver and improve our Services, meet legal requirements, enforce our terms, and protect the security and rights of our customers, our business, and our community.”

 

Information We Collect

When you use our Site or Services, we collect certain information to make your experience smooth, secure, and personalized. This may include:

  • Personal details: like your name, email, phone number, billing and shipping address.
  • Order details: including items you purchase, payment information, and delivery updates.
  • Device details: such as your IP address, browser type, and cookie data that help us keep the Site running properly.
  • Communications: messages, reviews, or feedback you share with us.

To provide our Services, we gather this information from different sources — for example, directly from you when you place an order, automatically through your device when you visit our Site, or from trusted third-party providers we work with.

The type of information we collect depends on how you interact with us. In addition to the specific purposes described in this Policy, we may also use your information to:

  • Stay in touch with you.
  • Deliver and improve our Services.
  • Meet legal and security requirements.
  • Enforce our terms and protect the rights of our customers, our business, and our community.

Information We Collect about Your Usage

We also collect certain information automatically when you interact with our Services, known as ‘Usage Data.’ To gather this, we use cookies, pixels, and similar technologies. This data may include details such as how you browse and use our Site, your device and browser type, network connection, IP address, and other activity related to your use of the Services.

 

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers, such as:

  • Companies that support our Site and Services, like Shopify.
  • Payment processors, who collect payment details (e.g., bank account, credit or debit card information, billing address) to process your orders and provide the products or services you request.

When you visit our Site, open our emails, or interact with our Services or ads, we—or our partners—may also automatically collect information using tracking technologies like cookies, pixels, and web beacons.

Any information from third parties will be handled according to this Privacy Policy. We are not responsible for the accuracy of information they provide or their own policies. For more details, see the “Third Party Websites and Links” section below.

 

Usage of your Personal Information

Providing Products and Services
We use your personal information to deliver our Services and fulfill our contract with you. This includes processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending emails, text messages, or postal mail about products, services, or offers. We may also use your information to personalize the Services and advertising you see on our Site and other websites.

Security and Fraud Prevention
Your personal information helps us detect, investigate, and act on potential fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your login details secure. We strongly recommend that you do not share your username, password, or other account information with anyone. If you believe your account has been compromised, please contact us immediately.

Communicating with You
We use your personal information to provide customer support and improve our Services. This helps us respond to you effectively, maintain our relationship, and ensure a smooth experience.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for contract fulfillment, legitimate business purposes, or other reasons described in this Privacy Policy. This may include:

  • With vendors or service providers who help us run our services, such as IT support, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide services or show you relevant advertisements. These partners will handle your information according to their own privacy policies.
  • When you ask us to, give consent, or use features that involve third parties, like shipping products or logging in with social media.
  • With our affiliates or other companies in our corporate group to help us operate and grow our business.
  • In connection with business transactions like mergers or bankruptcy, to comply with legal obligations, enforce our terms, or protect our Services, rights, and the rights of our users or others.

 

User-Generated Content

You can post product reviews or other content on our Services. Anything you share in public areas will be visible to everyone.

We don’t control who can see your public content, and we can’t guarantee that others will respect your privacy or keep it secure. We are not responsible for how your public content is used, its accuracy, or any misuse by third parties.

 

Third Party Websites and Links

Our Site may include links to websites or online platforms run by third parties. If you visit these sites, please review their privacy and security policies, as we do not control them. We are not responsible for their privacy practices, security, or the accuracy of their content.

Any information you share on public or semi-public areas, including on third-party social media platforms, may be seen and used by others without restriction.

Including links to other sites does not mean we endorse their content or the people who run them, unless we clearly state otherwise.

Cookies & Tracking

Like most websites, we use cookies and similar tools (such as pixels) to make our Site work smoothly and improve your experience.

What cookies do:

  • Remember your preferences and keep you signed in.
  • Help us understand how you use our Site so we can improve it.
  • Support features like your shopping cart.
  • Show you more relevant offers and ads.

Your choices:
You can manage or disable cookies through your browser settings. Please note that some features of the Site may not work properly without them.

 

Data Retention & Security

No security system is completely foolproof, and we cannot guarantee “perfect security.” Information you send to us may not be fully secure while in transit, so we recommend avoiding insecure channels for sensitive or confidential information.

We keep your personal information only as long as needed to provide our Services, maintain your account, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

 

Your Privacy Rights

Depending on where you live, you may have certain rights over your personal information. These rights are not absolute and may apply only in certain situations. In some cases, we may decline your request if allowed by law.

Your rights may include:

  • Access / Know: Request a copy of the personal information we hold about you and how we use or share it.
  • Delete: Ask us to delete your personal information.
  • Correct: Ask us to correct any inaccurate information.
  • Portability: Request a copy of your personal information and, in some cases, have it transferred to another company.
  • Restrict Processing: Ask us to stop or limit how we use your information.
  • Withdraw Consent: If we rely on your consent to process information, you can withdraw it.
  • Appeal: If we decline your request, you may appeal by replying to our response.
  • Manage Communications: Opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails, like those about your account or orders.

You can exercise your rights through our Site or by contacting us using the details below.

We will not treat you differently for exercising your rights. To help verify your identity, we may ask for information such as your email or account details before responding. You can also authorize an agent to act on your behalf, but we will require proof of authorization and may still need to verify your identity directly. We will respond to your request in a timely manner as required by law.

 

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has shared personal information with us, you can contact us to request that it be deleted.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” the personal information of anyone under 16, as defined by applicable law.

 

Complaints

If you have any concerns about how we handle your personal information, please contact us using the details below.

If you are not satisfied with our response, depending on where you live, you may be able to appeal our decision or file a complaint with your local data protection authority.

 

Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or to meet operational, legal, or regulatory requirements. Any changes will be posted on this Site, the ‘Last Updated’ date will be modified accordingly, and we will take any additional actions required under applicable law.”

 

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

📧 Email: kreativartsinc@gmail.com
🏢 Address: Gala No: Q18, Sagar Industrial Estate, Dhummal Nagar, District – Palghar, Vasai (East) – 401208, Maharashtra.